CCC Format
CCCnet
Solutions Forum

 

2007 GMDC General Merchandise Solutions Forum

June 1 - 5, 2007
Phoenix, AZ
JW Marriott Desert Ridge Resort & Spa
 
 Major Services
Branding & Graphic Design
 Direct Response Television Marketing
 Distribution of Commercialization
 Imaging
 In-Store Demo Company
 Logistics & Warehousing
 Marketing & Merchandising
 Organic Fair Trade Coffee
 POP Displays & Store Fixtures
 Trade Association for Category Management

 

Helping you to compete with your “Go-to-Market” strategy, GMDC provides an area of the conference called the Solutions Forum.

The Solutions Forum is an area where you have the opportunity of meeting, discussing and understanding how these services can benefit you and your company.

Forum participants at our 2007 General Merchandise Marketing Conference cover a wide range of services.  To view the companies and the descriptions of their services you can scroll down this page.  However, if you would like to go directly to a specific service, please use one of the links listed on the left.

View the Solutions Forum Floor Map ...

 
Branding & Graphic Design
 RBMM Top

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RBMM

7007 Twin Hills, Ste. 200
Dallas, TX  75231-2231

Phone: 214/987-6500
Fax: 214/987-3662
Web: www.rbmm.com

Brent Shedd
Principal

 brent_shedd@rbmm.com

 

 

 

  States/Geographical Area Serviced:
International
  Classes of Trade Serviced:
 

Convenience, Drug, Home Improvement, Mass, Specialty, Value, Healthcare, Grocery, Health & Beauty, Electronics, Office, Computer, Automotive, Warehouse/Club, Pet, Hotel, Restaurants

  Services Provided:
 

RBMM is the design and branding affiliate of The Richards Group, the largest independent advertising agency in the US. We specialize in brand and marketing strategy, brand identity (including naming, graphic standards and logos), product packaging, sales collateral, annual reports and advertising. We embrace, build and nurture brands. Brands that engage, brands that last and brands that deliver at the bottom line. We examine every consumer touchpoint and develop creative work that is relevant, consistent and memorable. We don't have a "house" style. We craft each piece of communication to be as unique as the brand it represents. Headquartered in Dallas, RBMM works with clients locally and internationally.

 
Direct Response Television Marketing
 TNL TV Top

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TNL TV

182 Covington Dr.
Barrington, IL 60010

Phone: 847/341-1177
Fax: 847/382-7944
Web: www.tnl2tv.com

Sean Meehen
Producer

 tnltv@comcast.net

 

 

 

 

  States/Geographical Area Serviced:
National
  Classes of Trade Serviced:
  Convenience, Drug, Food, Home Improvement, Manufacturers/Suppliers, Mass, Specialty, Value, etc
  Services Provided:
 

Thirty years of retail experience combined with thirty years of television production background, TNL Television provides you with a unique direct response television marketing experience.

Direct response avenues are very powerful tools in a chain of marketing processes that will create and reinforce a brand name for products and services. These tools gauge the success of a program, generate profits, generate understanding of your consumers' need and desires, locates new markets and determine the next steps-and when to take them- in a marketing campaign.

We produce programs on a "turnkey" basis, providing all aspects of a production from scriptwriting, producing and directing, through set design talent selection and taping, to airtime selection and television broadcasting.

We provide our clients with new and innovative production financing. Stop by the Solutions Forum and let's have a chat about your needs and desires.

 
Distribution of Commercialization
 Monroe Distribucion S.A. DE C.V. Top

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Monroe Distribucion S.A. DE C.V.

Norte 25 No. 6 Bis. Col.
Moctezuma 2A SECC.
Mexico, Distrito Federal, 15530

Phone: (5255) 57841080
Fax: (5255) 57850984
Web: www.monroechemical.com

Claudia Pacheco
Mgr. of New Business

cpacheco@monroechemical.com

Dulce Zorrilla
Gen. Mgr.

 dzorrilla@monroechemical.com

 

 

  States/Geographical Area Serviced:
International
  Classes of Trade Serviced:
  Convenience, Mass
  Services Provided:
 

Monroe Distribución has consolidated as a company expert in the distribution and commercialization of consumable products nation-wide. Thanks to the experience and knowledge that we have acquired we are now a "One-Stop-Shop", which means that we offer a complete group of integral services to achieve the best performance of a consumable product in different distribution channels such as retail stores, drugstores, hardware stores, and grocery stores.

 
Imaging
 MultiAd Kwikee Top

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MultiAd Kwikee

1720 W. Detweiller Dr.
Peoria, IL 61615

Phone: 309/690-5233
Fax: 309/692-5444
Web: www.kwikeesystems.com

John Kocher
Sr. V.P. Sales & Mktg.

 jkocher@multi-ad.com

Jeff Loman
V.P. Sales & Mktg.

jloman@multi-ad.com

Terri Reifsteck
Mktg. Coord.

 treifsteck@multi-ad.com

 

 

  States/Geographical Area Serviced:
National
  Classes of Trade Serviced:
  Convenience, Drug, Food, Home Improvement, Mass, Specialty, Value
  Services Provided:
 

MultiAd Kwikee is the premier provider of development, management and distribution services for product images, data and related content. Kwikee is supported by participating manufacturers and is FREE to the retail trade community (retailers, wholesalers, brokers, printers, ad agencies, etc) for use in advertising, e-commerce and planogram applications. With Kwikee's proven distribution methods, manufacturers can be sure product-related content is always properly represented in the marketplace. Manufacturers and retailers can also take advantage of Creator Technology to allow for the customization of sales and marketing materials in a matter of minutes. Our systems enhance the marketing process by providing tools needed to effectively market products at the local level, while adhering to overall brand strategies. Applications include virtually any type of document to help sell more products including sell sheets, coupons, in-store signage, ads, scannable bar code reports, and much more.

 
In-Store Demo Company
 Southern Exposure Top

Southern Exposure

319 14th Ave., South
Surfside Beach SC, 29575

Phone: 843/215-9991

Jo Clark
Director of Marketing

 southernexposuredemos@yahoo.com

Darrel Mellies
Merchandising/Training Coordinator

 

 

Eligible/Certified as Being a Woman or Minority Owned Company:
Yes
  States/Geographical Area Serviced:
National
  Classes of Trade Serviced:
   
  Services Provided:
 

Southern Exposure meets the need for professional in-store marketing throughout the Southeast and in national metropolitan areas. A carefully selected team of professional marketers provides quality in-store promotion with services including: sampling, wine tastings, couponing, cooking demonstrations, event management, costumed promotions, sales associate product training, merchandising and mystery shopping. Our demonstrators will give your product the exposure it deserves, and do so with Southern style!

 
Logistics & Warehousing
 Distribution Systems & Services Top

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Distribution Systems & Services

435 Park Court
Lino Lakes, MN 55014

Phone: 651/639-5910
Fax: 651/639-5906
Web: www.daserv.com

David Smith
V.P.

daves@daserv.com

Kirk Anderson
Regl. Sales Mgr.

 kirka@daserv.com

 

 

 

  States/Geographical Area Serviced:
National
  Classes of Trade Serviced:
  Department Store, Drug, Food, Home Improvement, Mass, Specialty, Value
  Services Provided:
 

DSS has been in the fulfillment and distribution business for over 70 years - offering customized third-party distribution related services to manufacturers, marketers and retailers. Flexible service solutions include: full carton, broken carton, full pallet distribution, as well as display assembly, product packaging, and returns processing. Additionally, DSS has a direct-to-consumer offering allowing companies with an e-commerce or catalog channel to meet the needs of their individual consumer customer. The company is systems oriented and communicates daily with clients via EDI or other customized formats.

 
Marketing & Merchandising
 Alliance Retail Services Group Top

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Alliance Retail Services Group

1370 Brea Blvd.,
Ste. 215
Fullerton, CA 92835

Phone: 714/578-0500
Fax: 714/992-5020
Web: www.arsg.com

Joseph Smith
Sr. Partner

jsmith@arsg.net

Tim Nelke
Sr. Partner

 tnelke@arsg.net

 

 

  States/Geographical Area Serviced:
National
  Classes of Trade Serviced:
  Automotive, Convenience, Drug, Electronics, Food, Home Improvement, Mass, Military, Office, Specialty, Toy, Value, Warehouse/Club
  Services Provided:
 

ARSG is your "true" one stop shop for your national merchandising coverage using NO subcontractors. With over 3,000 employees from coast to coast, we cover all classes of trade with dedicated merchandising teams. We also provide cutting edge, real time, reporting and auditing results with Quickview reporting. With ARSG all of our work is guaranteed to your satisfaction. To get big company resources with a small company attitude, call ARSG.

 Crossmark Inc. Top

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Crossmark Inc.

5100 Legacy Dr.
Plano, TX 75024

Phone: 469/814-1000
Fax: 469/814-1355
Web: www.crossmark.com

Gerard Marrone
V.P. Bus. Dvlpmt.

gerry.marrone@crossmark.com

 

 

 

  States/Geographical Area Serviced:
National
  Classes of Trade Serviced:
  Convenience, Drug, Food, Home Improvement, Mass, Specialty, Value
  Services Provided:
 

CROSSMARK is a professional busniess services company that has served the Consumer Packaged Goods industry for 100 years. CROSSMARK employs more than 17,000 associates to execute against headquarter sales, retail merchandising, store-level marketing, and streamlining trade practices. Headquartered in Plano, Texas, our mission is to deliver cusomized client solutions with unparalleled execution throughout the U.S., Canada, Australia and New Zealand.

 Driveline Retail Group Top

Driveline Retail Group

301 Lindenwood Dr., Ste. 380
Malvern PA 19355

Phone: 610/727-3131
Fax: 610/727-3132
Web: www.drivelineretail.com

Dan Colvard
Sr. V.P. Dvlpmt.

dcolvard@storecast.com

 

 

 

  States/Geographical Area Serviced:
National
  Classes of Trade Serviced:
  Convenience, Dollar, Drug, Food, Home Improvement, Mass, Specialty, Value
  Services Provided:
 

Driveline has more than 10,000 W-2 company employees providing coverage in more than 70,000 retail locations including food and drug stores, home centers, dollar stores, mass merchants, clubs, and convenience stores.  Services include retail execution, continuity coverage, Homestore programs, new store and remodel deployments, DSD support, logistics services, and category management support.  Driveline’s scale, culture, and financial strength create industry-leading value and permit the delivery of integrated solutions for even the largest consumer goods retailers and manufactures.

The Driveline companies include Storecast Merchandising, Archway Merchandising, The Service Team and Co-Resources Solutions.  Each of these legacy divisions along with National Retail Services (NRS) and Merchandising Corporation of America (MCA) have been  renamed to capture the power of the Driveline brand. Driveline is "Retail Power and Motion".

 Food & Drug Retail Services - a Division of Performance Sales & Marketing, Inc. Top

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Food & Drug Retail Services -
a Division of Performance Sales & Marketing, Inc.

1037 Rte. 46 E.
Ste. C101
Clifton , NJ 07013

Phone: 973/778-0046
Fax: 973/778-1030
Web: www.performancesales.com

Frank Parise
President

 marief@performancesales.com

Lon Weisman
V.P.

 marief@performancesales.com

 

 

  States/Geographical Area Serviced:
Northeast
  Classes of Trade Serviced:
  Club, Computer/Electronics, Convenience, Drug, Food, Mass, Office, Specialty, Superstores, Value
  Services Provided:
 

Food & Drug Retail Services, Inc., a Division of Performance Sales & Marketing is a consumer products brokerage agency serving the food, drug and mass merchandising trade in New York, New Jersey and New England. The company is organized in the following manner to facilitate category management and selling with technology-based marketing support: Frank Parise - Private Label and Health Care Lon Weisman - Beauty Care, Home Health Care Bobbie Gordon - Cosmetic, Fragrance and General Merchandise PSM services and features include: Professional headquarter coverage Retail merchandising: Store resets Shelf allocation & maintenance Space management Distribution checks Pricing surveys Promotional support Support services: Customer service Prioritized seasonal and promotional order tracking MDF management MCS/broker information systems Electronic bulletin board Internet communication Complete ECR capabilities Trade memberships: NACDS, NAGMR, PLMA, SHOPA Started in 1991 with key employee ownership 24 people with broker and manufacturer experience Working management - key executives calling on the trade.

 Lantis Merchandising Services Top

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Lantis Merchandising Services

301 Route 17 North,
9th Floor
Rutherford, NJ 07070

Phone: 201/340-1200
Fax: 888/681-0700
Web: www.lantisemerchandising.com

J. Michael Knuff
Sr. V.P.

mknuff@lantiseyewear.com

Dina DeLuca
Dir. of Sales

 ddeluca@lantiseyewear.com

Lola Ferraro
Sr. Acct. Exec.

 lferraro@lantiseyewear.com

Virginia Caruso
Dir. Internal Service

 vcaruso@lantiseyewear.com

 

 

  States/Geographical Area Serviced:
National
  Classes of Trade Serviced:
  Department Store, Drug, Food, Mass, Specialty, Value
  Services Provided:
 

Lantis Merchandising Services (LMS) is a full-service, national merchandising organization; providing 100% coverage across the U.S., including Alaska and Hawaii. We also provide coverage in Guam, Puerto Rico and the Virgin islands. LMS enables "localized" management of our clients national retail initiatives through 14 Field Offices strategically located across the country. LMS's ability to deliver quality, timely retail execution; along with our consultative approach to problem solving enables our clients to maximize their service ROI.

 Lawrence Merchandising Services Top

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Lawrence Merchandising Services

3500 Holly Lane North,
Ste. 10
Plymouth, MN 55447

Phone: 763/383-5700
Fax: 763/551-9990
Web: www.lmsvc.com

Tom Endicott
Dir. of Bus. Dvlpmt.

tendicott@lmsvc.com

 

 

  States/Geographical Area Serviced:
National
  Classes of Trade Serviced:
  Convenience, Drug, Food, Home Improvement Mass, Specialty, Value
  Services Provided:
 

Lawrence Merchandising has one of the largest and most efficient networks of in-store merchandisers in the U.S., Canada and Puerto Rico. For over thirty years, manufacturers and retailers have depended on Lawrence Merchandising to position many of the nation's top brands through quality and reliable in-store merchandising support. Our field representatives are trained and supervised to insure your service is done timely and accurately. LMS provides Custom Retail Services solutions through retail placement, inventory and market feedback that lead to increased retail sales velocity. Lawrence Merchandising services include: retail inventory management, reorder service, POG design, resets, cut-ins, seasonal sets, new store openings, product sampling, surveys/audits, mystery shops, date code rotations, product labeling and markdown/returns. Our goal is to keep you in front of the consumer and ahead of your competition so that you can thrive in today'scompetitive marketplace.

 Merchandising Corporation of America Top

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Merchandising Corporation of America

P.O. Box 471225
Charlotte NC, 28247-1225

Phone: 704/944-4600
Fax: 704/944-4651
Web: www.mcaretail.com

Thomas Palombo
President/CEO

thomas.palombo@mcaretail.com

Michael Kopper
Sr. V.P., Customer Ops.

 michael.kopper@mcaretail.com

 

 

  States/Geographical Area Serviced:
National
  Classes of Trade Serviced:
  Convenience, Dollar Stores, Drug, Food, Mass, Specialty, Value
  Services Provided:
 

Merchandising Corporation of America (MCA) is one of the fastest growing and financially sound retail merchandising service corporations in the industry. MCA supports our clients with advanced proprietary technology and Six Sigma service discipline. Furthermore, MCA is managed by seasoned CPG professionals with
decades of industry experience in the retail sector. We know what's at stake!

Founded in 1996 and headquartered in Charlotte, North Carolina, MCA has been providing retail merchandising solutions to top tier consumer products, manufacturers and major retailers in all 50 states and in every major retail channel of distribution.
At MCA, our sole purpose is to deploy our national field force to execute against your brand building in store opportunities and to grow our clients' revenues and market share.

MCA offers a Full Range of Merchandising Solutions nationwide:

* New Item Cut-ins
* Resets
* Continuity Coverage
* Seasonal Support
* Time-Sensitive Projects
* Informational Audits
* Data Collection
* Dedicated Retail Representation
* Project Management
* POP Set-ups
* Account-Specific Coverage
* Ordering and Inventory Control
* Product Recalls
* Warehousing & Fulfillment Services
* Call Center Services

 National In-Store Top

National In-Store

Two North Tamiami Trail
9th Fl.
Sarasota FL, 34236

Phone: 941/953-3866
Fax: 941/953-4267
Web: www.nis-online.com

Matt Fuiks
Sr. V.P.

 mfuiks@nis.retail.com

 

 

 

  States/Geographical Area Serviced:
National
  Classes of Trade Serviced:
  Convenience, Drug, Food, Home Improvement, Mass, Specialty, Value
  Services Provided:
 

With over 3 million retail store visits per year National In-Store "Gets it Done at Retail" with on-target Retail Merchandising, Sales Training, Experiential Marketing, Retail Intelligence, Technical Services, Mystery Shopping, Call Center and ISO Certified Fulfillment Capabilities!

The NIS Network of 10,000 Brand Advocates make it happen at retail every day with "A Get It Done Attitude" which translates into sales success for our clients. The NIS service support offering is a blend of "High Tech and High Touch" which our clients love. That's why we are the fastest growing retail support company in the country.
Plus... NIS is a division of Omnicom Group, the Global Leader in Advertising and Marketing Communications Services, making us the most financially stable retail service provider in the world!

 PHG-Retail Services Top

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PHG-Retail Services

P.O. Box 17182
Cleveland OH 44117-0182

Phone: 216/531-9562
Fax: 216/531-9724
Web: www.pathenry.com<

Bill Rinder
Exec. V. P.

 brinder@pathenry.com

 

 

 

Eligible/Certified as Being a Woman or Minority Owned Company:
Yes
  States/Geographical Area Serviced:
National
  Classes of Trade Serviced:
  Convenience, Drug, Food, Home Improvement, Mass, Specialty, Value
  Services Provided:
 

PHG Retail Services specialize in merchandising, store and department resets, POP and graphics installation, plan-0-gram implementation, display builds, store audits, mystery shops and product demonstrations. We do it right and on schedule.

 Retail Service Inc. (R.S.I.) Top

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Retail Service Inc. (R.S.I.)

10950 Grandview Dr.
Overland Park, KS 66210

Phone: 913/383-0411
Fax: 913/383-3934
Web: www.4rsi.com

Norman Wagner
CEO

 nwagner@4rsi.com

Kathy Ghering
V.P.

 kghering@4rsi.com

 

 

  States/Geographical Area Serviced:
Central United States
  Classes of Trade Serviced:
  Food, Drug, Hardware, Mass
  Services Provided:
 

RSI's management team encompasses over 100 years of experience in all aspects of retail. We pride ourselves on meeting the needs of our customers; both at retail and with the manufacturers. Operating out of four internal divisions; RSI provides the following services: checking and removing discontinued items, adding new items, correcting pack changes, working with the manufacturer to represent them at store level for new items and maintenance, monthly HQ Calls and Retail Coverage for HBC/GM and Grocery Manufacturers, Plan-o-gram resets and retags, Specialty Food Plan-o-gram support and implementation, retail coverage for new introductions and placement/promotions.

 Service Solutions Top

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Service Solutions

1000 Jefferson Blvd.
Warwick, RI 02886

Phone: 401/681-1700
Fax: 401/821-4240
Web: www.servicesolutionsusa.com

Michael Fetter
Natl. Bus. Dvlpmt. Mgr.

 mfetter@kenney.com

 

 

 

  States/Geographical Area Serviced:
National
  Classes of Trade Serviced:
  Convenience, Department Store, Drug, Food, Home Improvement, Mass, Specialty, Value
  Services Provided:
 

A National Provider of Merchandising Services, Retail Support, and Market Intelligence Solutions to the Consumer Products Industry. Manufacturers, retailers, and other service providers initiate our services in grocery, drug, department, mass, convenience, home improvement, and club stores. Services include merchandising, store set-ups, sales promotion, sales analysis, and mystery shopping. Our skills can be customized to provide an objective third-party solution.

 Amigos de las Americas Top

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Amigos de las Americas

5618 Star Lane
Houston, TX 77057

Phone: 713/782-5290
Fax: 713/782-9267
Web: www.amigoslink.org
          www.cafeamigos.org

Jack Wootton, PHR
V.P., Dir. of Dvlpmt.

jwootton@amigoslink.org

Mario Molina
CFO

Tara White
Comm. Mgr.

 

 

Eligible/Certified as Being a Woman or Minority Owned Company:
Yes
  States/Geographical Area Serviced:
International
  Classes of Trade Serviced:
  Non-Profit, Specialty
  Services Provided:
 

ounded in 1965 in Houston, AMIGOS is an international, non-profit organization that provides unparalleled leadership and community service opportunities for young people. AMIGOS offers innovative programs and an exceptional history.

For over 40 years, Amigos de las Américas has facilitated transformational community service involving more than 20,000 youth Volunteers and thousands of communities in Latin America. Through our programs, high school and college-aged Volunteers jump in with head, heart, and hands to contribute to health, education, and environmental service projects.AMIGOS projects are a collaborative effort between our participants, a vigorous network of Pan-American partner agencies, and the local knowledge and experience of our host communities.

 
POP Displays & Store Fixtures
 D&D Displays Top

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D&D Displays

116 Shaver St.
North Wilkesboro, NC 28659

Phone: 339/667-8765
Fax: 336/667-9140
Web: www.dddisplays.com

Ted Stevenson
V.P. Sales

tstevenson@dddisplays.com

 

 

 

Eligible/Certified as Being a Woman or Minority Owned Company:
Yes
  States/Geographical Area Serviced:
National
  Classes of Trade Serviced:
  Food, Home Improvement, Retail
  Services Provided:
 

D & D Displays is a customer-driven provider of the highest quality display products and services to the retail and customer-service industries. We are committed to display design and the needs of our customers. We find the best way to produce a system that will be versatile and functional.

D&D Displays
* Provides creative, speed to market products
* Designs, engineers & fabricates.
* Provides proficiencies in all elements required for a constant, full-service display provider.
* Offers excellent fill-rate while providing on time delivery.
* Consolidates items for resets with multiple vendors.
* Accommodates reorders and meets on-time delivery schedules.
* Utilizes true CAD manufacturing methods, therefore, all cuts, forms, welds, etc. is precise.
* Values our customers and gives excellent service while delivering great, value-added, custom engineered products.

D&D Displays
* Provides creative, speed to market products
* Designs, engineers & fabricates.
* Provides proficiencies in all elements required for a constant, full-service display provider.
* Offers excellent fill-rate while providing on time delivery.
* Consolidates items for resets with multiple vendors.
* Accommodates reorders and meets on-time delivery schedules.
* Utilizes true CAD manufacturing methods, therefore, all cuts, forms, welds, etc. is precise.
* Values our customers and gives excellent service while delivering great, value-added, custom engineered products.

 T.M. Shea Products, Inc. Top

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T.M. Shea Products, Inc.

984 Livernois Rd.
Troy, MI 48083

Phone: 248/589-3272
Fax: 248/589-4543
Web: www.tmshea.com

James Doherty
Sales Mgr.

 tmshea@tmshea.com

 

 

 

  States/Geographical Area Serviced:
International
  Classes of Trade Serviced:
  Automotive, Convenience, Drug, Food, Home Improvement, Mass, Specialty, Value
  Services Provided:
 

T.M. Shea develops and manufactures unique 3-D display fixtures that capture unused air space on POGs and creates new promotional profit centers as well as In-Store Marketing tools that improve POGs in retail stores. Our impulse display fixtures offer strong retail retention, high visual impact to the customer and great product sell-through. Overhead Sign Systems offer POG framing down the aisles and our free standing spinner displays offer incredible product versatility with the capability of being placed anywhere throughout the store. We create turnkey programs that will maximize product placement and incremental sales opportunities.


We partner with major retailers and Brand marketers to find ways to increase selling space and drive promotional sales opportunities for in-line and permanent secondary cross merchandising. From our signature SwingStrip display line to our new Overhead Sign Systems and PowerPillars, we offer endless versatility with our products!

 
Trade Association for Category Management
 CPG CatNet Top

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CPG CatNet

2232 Valley Forge
San Antonio, TX 78133

Phone: 210/587-7203
Fax:
Web: www.cpgcatnet.org

Donna Frazier
Founder

dfrazier@cpgcatnet.org

Eric Togneri
Principal

etogneri@vrsatlanta.com

 

 

Eligible/Certified as Being a Woman or Minority Owned Company:
Yes
  States/Geographical Area Serviced:
International
  Classes of Trade Serviced:
  Convenience, Drug, Food, Home Improvement, Mass, Specialty, etc
  Services Provided:
 

The CPG CatNet Mission is 'Advancing Professional Standards in Category Management.'

Stay current with the latest in tools and training using channel and category-specific Resource Directories. Connect with your peers in specialized Discussion Groups or "broadcast a question across categories. Weekly newsletter articles from around the world - unique to category management issues. Access the Global Events Calendar and Career Advancement opportunities. Participate in a major initiative to benchmark corporate training programs and create professional Standards & Certifications.

International Chapters have been added in Central / South America, South Africa, and Canada along with university resources, professional coursework listings, new discussion group areas, and a new 'Virtual Convention Center' to allow members to hold small meetings as well as large webcasts.

The association seeks to serve the needs of its members and guests, creating 'buckets' for information to be amasse.